Compak Coffee Grinders

QUALITY STANDARDS

It is established as the COMPAK® MISSION

"To manufacture different high-quality products, destined to the hospitality worldwide"

And as the And as the of the company

"To position ourselves as the leader in our market, transmitting an image of quality and prestige."

The COMPAK® QUALITY STANDARD is as follows:

  1. To transmit our clients a concept of total quality, both in the product and in the after-sales service and customer service.
  2. To offer a personalized treatment to our clients, being flexible and adaptable to their needs at every moment.
  3. To achieve customer loyalty, covering their expectations with innovation in our products, as well as with the creation of new products.
  4. To commit with the compliance of every legal requirement.
  5. To use continuous improvement in our internal working methods and processes.
  6. To train and involve the company's personnel in the concept of global quality, since it will be basic for our future growth.
  7. To be a traction element to our suppliers in terms of quality and service.

The General Director edits, publishes and approves this policy, and is also responsible for its distribution and to make it known to the Heads of every departments.

These, in turn, are responsible for communicating, making it understood and maintain it within their respective departments. The quality standards are reflected in the departmental objectives, which are included in the annual objectives. These objectives are set according to the procedure of the strategic plan and the management plan, PROC-RSC / 001, and evaluated according to the procedure of review by the address, PROC-RSC / 002.