Compak Coffee Grinders

Compak

Claim Form

To process the claim fill this form.

This document is mandatory to request a service at Compak, acting as an input report of the client's request and communication of the resolution of the incident or request for intervention. The warranty period for the product is one year from invoice and the repair period is five years from invoice. Based on "Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws", it establishes in its article 127 that (1) "In products of a durable nature, the consumer and user will have the right to an adequate technical service and the existence of spare parts for a minimum period of five years from the date the product ceases to be manufactured" and that (3) the action or right of recovery of the products delivered by the consumer and user to the employer for their repair will prescribe three years from the moment of delivery.

1. CUSTOMER INFORMATION/PRODUCT DETAILS










2. CLAIM INFORMATION

(Defects/claims must be reported immediately)

ACTION REQUESTED
(A claim should be submitted for each individual reason code)






DAMAGE IN TRANSPORT

External packaging issues

Notified to the transport company


EXTERNAL DAMAGE TO GRINDER

3. TEST RESULTS / OPERATIVE ISSUES

4. NOTES

Please attach the images and/or videos related to the request.

Total maximum size of the 3 files: 10 MB.
Supported formats: jpg, png, bmp, gif, mpg, avi, mov or wmv.